Returns & Exchanges
At Tommy Gun's Original Barbershop, we want you to be completely satisfied with your grooming essentials, offering a 30-day window for returns on most unused products. If a product doesn't meet your standards, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Check Eligibility
Ensure your item is unopened, in its original packaging, and purchased within the last 30 days to qualify for a full refund.
- 2.Contact Support
Email our guest services team with your order number and reason for return to receive a Return Authorization number and shipping instructions.
- 3.Pack and Ship
Securely package your items with the original packing slip and drop them off at any authorized courier location using the provided return label.
- 4.Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
